Shipping & Returns

Shipping

Orders are processed within 1–2 business days. Standard shipping typically arrives within 5–9 business days. You'll receive a tracking number by email as soon as your order ships.

30-Day Stay-Cool Guarantee

Try Sideline for 30 days. If you're not staying cooler and lasting longer outside, contact us for a full refund. Items should be returned in their original condition.

How to start a return

Email us at the address on our Contact page with your order number and we'll send you simple return instructions. Refunds are issued to your original payment method once the return is received.